How to Improve Your Choices

When I teach e-discovery project managers, we discuss the value of the “follow up question” and helping the case teams make choices about how to move their project forward. Most students like to offer lots and lots of choices with lots and lots of variables … this will freak out your attorneys and no choice or a bad choice will be made. As a best practice, I recommend offering only the top 2 choices.  Check out this video from Ted and you’ll understand why. How can you improve the choosing experience?

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