How to Improve Your Choices

When I teach e-discovery project managers, we discuss the value of the “follow up question” and helping the case teams make choices about how to move their project forward. Most students like to offer lots and lots of choices with lots and lots of variables … this will freak out your attorneys and no choice or a bad choice will be made. As a best practice, I recommend offering only the top 2 choices.  Check out this video from Ted and you’ll understand why. How can you improve the choosing experience?


Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s