I once had a mentor who said, “proper preparation prevents poor performance” and this has been a key element in my project management courses for years. Project managers prepare for the unexpected. eDiscovery or litigation workflows always take a turn towards the unexpected. The human resources team at your company is asking how we can improve the performance of our onboarding results for new sales and project management hires? The sales manager is asking the same thing, and so is the lead eDiscovery project manager. How do we improve the performance of our teams?
Human performance improvement is the core of the talent development profession.
ATD
Talent development involves training. Talent retention requires training. Filling skills gaps…? Training. Recently, I launched an online version of my custom sales and project management training course for eDiscovery professionals. There’s an entry-level skills gap that your company can’t afford to leave open or up to chance in the hopes that your news sales associate or project manager will “catch on.”
“According to the Talent Development Capability Model, “Performance improvement is a holistic and systematic approach to meeting organizational goals by identifying and closing human performance gaps. It is a results-based effort that includes the ability to analyze root causes of performance issues, plan for future improvements in human performance, and design and develop solutions to close performance gaps.”” (ATD)
Maybe you’re at a company or law firm now that doesn’t provide training and you’re thinking about your options. You can complete this course in a weekend. Five hours or less with a set of dynamic resources that you can reference later. The information and content is immediately applicable for paralegals, sales consultants and eDiscovery project managers.
There’s tons of information available in webinars and articles but none of it is organized or targeted to those of you who are new to our industry. Now you have a resource… just for you.
Register today
eDiscovery for You: An Introduction
Online e-discovery introductory course for sales professionals and project managers who wish to transfer their existing skills to the legal technology services industry. Learn about e-discovery project management, sales, and communication.
Performance Improvement Planning
According to the ATD article referenced above, business leaders have to develop a plan or strategy for meeting their business needs and filling the skills gaps that are hindering success. It is a well-known observation in the eDiscovery world that it takes salespeople up 6 months — sometimes a year! — to meet sales quotas while building relationships and trust and learning the vocabulary and workflow of electronic discovery. The sales cycle in eDiscovery is protracted when the learning process is neglected. That is why I developed this course. This introductory course covers the history and the basics of electronic discovery and litigation. It also covers communicating about your technology solutions to both attorneys and paralegals. It uncovers the mystery of the discovery plan while providing resources to navigate conversations about technology, data sources, workflows, budgeting, and pricing. Register your team today or sign up for yourself. Learn about eDiscovery and learn something new today!
Learn About E-Discovery 